Privacy Policy

This Privacy Policy explains how Tailor's Touch handles personal data in connection with tailoring appointments, garment remodelling, upcycling, and related website use. It applies to inquiries, bookings, fittings, project assessments, and collection of completed work.

Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Data We Collect

We may collect contact details, appointment information, garment and project details, fit preferences, communication records, payment-related records, and technical data such as device or browser information. Where a redesign or alteration is requested, we may also process images or notes about the garment, fabric condition, construction, and requested changes.

The categories collected depend on the inquiry, booking, or project stage.

How We Collect Data

We receive data from project inquiries, booking requests, fitting appointments, collection arrangements, and messages sent through our contact channels. We may also generate internal records from assessment, quotation, approval, and completion steps, and collect limited technical data when the website is used.

Most information is provided directly by the customer during normal service use.

Cookies We Use

We may use essential cookies to support site operation, session cookies to maintain form or booking flow, and preference cookies to remember basic settings. If analytics or similar tools are used, they are intended to help us understand site performance and improve usability, subject to the settings available on the site and your browser.

Cookie use is limited to standard website functions and basic measurement where enabled.

Cookie Controls

You may manage cookies through your browser controls, including blocking, deleting, or restricting certain cookies. Some site functions may not work properly if cookies are disabled. Where the site presents cookie choices, those selections will be applied to the extent supported by the browser or device.

Browser settings can be used to limit or remove non-essential cookies.

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer required. You may also object to certain processing or ask us to limit use in appropriate cases. If we rely on your consent for a specific activity, you may withdraw it for future processing.

Available rights depend on the nature of the data and applicable law.

How to Make a Request

To protect privacy, we may ask for enough information to verify your identity and locate the relevant record before responding to a request. If we cannot comply in full, we will explain the reason where permitted by law and indicate any partial action that can be taken.

Requests are reviewed against identity and record-matching checks before action is taken.

Data Retention

We retain personal data for the period needed to manage the project, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or anonymise it where practical. Some records may be kept longer if necessary to document completed work, payments, or customer communications.

Records are kept only for as long as needed for service, accounting, or legal purposes.

Policy Changes

If we make material changes, we will update the policy text on this page and may provide an additional notice through a reasonable site or direct communication method. The date of the latest revision should be read together with the version currently posted.

We may revise this notice when our practices or legal obligations change.

Processing purpose

How We Use Data

We use personal data to respond to inquiries, arrange appointments, assess garments and materials, prepare quotations, record design approval, carry out remodelling or alteration work, manage collection and fit checks, process payments, maintain business records, and communicate about the status of a project. We also use limited technical data to operate, secure, and improve the website.

Processing is limited to service delivery, administration, and compliance.

Sharing partners

Service Providers and Partners

We may share data with service providers that support website hosting, communications, appointment handling, payment processing, record keeping, or other operational functions. Where a project requires outside materials or related services, we may share only the information needed to complete that task. These recipients are expected to use the data only for the services they provide to us.

Operational recipients are used only where needed to run the service.

Legal basis

Legal Disclosure

We may disclose personal data when required to comply with law, a lawful request, court process, or a similar legal obligation. We may also share information where disclosure is needed to protect our rights, prevent fraud, or address security or safety concerns.

Legal disclosure is limited to what is necessary and proportionate.

Email contact

office@badgedrivertruck.click

Telephone contact

+62 811-262-537

Mailing address

Gang 7 24, Samarinda Ulu Sub District, Samarinda District, East Kalimantan 77111

Privacy contact

Use the contact details below for privacy questions, access requests, or correction requests.